FAQs

A boutique marketing agency is a smaller firm that offers specialized marketing services to clients. Unlike larger agencies, boutique agencies typically have a smaller team but often provide personalized attention and tailored strategies to meet their client’s unique needs.

Excellent Communication is Our Foundation: We believe that great relationships start with clear communication. At Mash Creative Co., we prioritize staying connected with our clients, offering a problem-solving approach infused with a bit of fun. Our clients often become friends because we genuinely care about their success and the amazing work they’re doing.

Commitment to Best Practices: We’re more than just design experts; we’re strategists driven by data and continuous learning. Our team combines skills in psychology, UX design, targeted ads, copywriting, and SEO to create brands that not only look great but deliver results. Your marketing should be powerful, and we’re here to make that happen.

Beyond “Good Enough”: We’re dedicated to delivering exceptional work that honors our clients and our craft. Our focus on creating beautiful, functional designs that truly delight is why our work stands out. We don’t settle for “good enough”—we aim for excellence in everything we do.

MASH Creative Co. offers a comprehensive range of marketing and design services tailored to meet the diverse needs of our clients. Our services include:

1. Brand Strategy and Identity: We develop brand strategies that resonate with the target audience, including positioning, messaging, logo design, and guidelines.
2. Graphic Design: Our designers create compelling graphics for print, digital, ads, and branding.
3. Web Design and Development: We design and develop custom websites that are visually stunning, user-friendly, and reflect our client’s brand identity and business goals.
4. Digital Marketing: Our digital marketing services include SEO, PPC advertising, content marketing, email marketing, and social media management. We help clients increase online visibility, attract traffic, and generate leads or sales for business growth.
5. Social Media Management: We manage social media channels, creating and scheduling posts that align with your brand, engage your audience, and drive results. Our services include content creation, community management, and performance analytics to ensure your social media presence supports your business goals.
6. Content Creation: We offer content creation services for brands, including copywriting, photography, videography, and animation, to engage their audience across various channels.
7. Print Design: We design print materials such as brochures, flyers, posters, business cards, and packaging that align with our clients’ brand identities and marketing objectives.
8. Design Consultation: We offer strategic branding consultations to help clients clarify their brand vision, identify their target audience, and develop effective branding strategies.

Overall, MASH Creative Co. offers a comprehensive suite of marketing and design services. Our primary goal is to help clients build strong, memorable brands and achieve their business goals effectively. We are committed to your success.

We are setting the trends, baby!! 😉 All joking aside, we stay updated on design trends through industry publications, conferences, and online communities. Our team actively engages with social media platforms and continuously seeks learning opportunities to remain at the forefront of design innovation. Additionally, collaborating closely with clients allows us to incorporate their insights and preferences into our work, ensuring our designs are both current and tailored to their needs.

At Mash Creative Co, we maintain organization and meet deadlines through effective project coordination. We utilize tools like Trello and Slack to streamline communication and task tracking within our team. Additionally, we are fortunate to have a highly skilled project manager who adeptly coordinates and prioritizes tasks to ensure timely delivery of projects.

Design and psychology are closely intertwined, as design heavily influences human behavior and perception. Understanding psychological principles such as color theory, cognitive processes, and user experience allows designers to create more effective and impactful designs. By incorporating psychological insights into our design approach, we can better connect with audiences, evoke desired emotions, and enhance usability, ultimately creating more engaging and successful design solutions.

Yes! While most of our team is located in Michigan, we work with amazing companies all the way from New York to California. With our digital capabilities and remote collaboration tools, we have the flexibility to serve clients from diverse geographic locations. Our team can provide top-notch creative services tailored to your needs, whether you are based in a different state or even a different country. At our company, we prioritize delivering exceptional results for your business, no matter where you are, by ensuring clear communication and seamless collaboration that eliminates any distance barriers.

MASH Creative Co. works with a diverse range of businesses across various industries. Our client portfolio includes startups, small and medium-sized enterprises (SMEs), entrepreneurs, non-profit organizations, and established corporations. We have experience collaborating with businesses in sectors such as technology, healthcare, retail, hospitality, education, finance, entertainment, and more. Whether you’re a local boutique, an e-commerce platform, a healthcare provider, or a tech startup, we have the expertise and creative vision to help you achieve your marketing and branding goals. Our tailored approach ensures that we understand the unique needs and objectives of each client, allowing us to deliver customized solutions that drive success and foster long-term partnerships.

Absolutely! MASH Creative Co. excels in tailoring its marketing services to cater to niche markets or industries. We acknowledge that each industry has its distinct challenges, target demographics, and market nuances. Our team has experience across a wide spectrum of niche markets and industries, including business-to-business consultation services, technology, healthcare, fashion, food and beverage, real estate, biotechnology, and more. We possess the expertise to craft clear marketing strategies and campaigns that resonate deeply with your specific audience and effectively address the unique demands of your industry. Whether you’re targeting a niche audience or operating within a specialized market segment, we bring creativity, insights, and a strategic approach to help you stand out and achieve your business objectives.

Yes, MASH Creative Co. offers integrated marketing solutions that seamlessly combine both online and offline strategies. We understand the importance of creating cohesive and multi-channel marketing campaigns that reach your audience wherever they are. By integrating online and offline elements, we ensure that your brand message remains consistent and impactful across all touchpoints, maximizing engagement and driving results. Whether you’re looking to expand your online presence, strengthen your offline marketing efforts, or create a comprehensive strategy that integrates both, MASH Creative Co. has the expertise to deliver tailored solutions that meet your unique needs and objectives.

At MASH Creative Co., we prioritize client involvement throughout the marketing process. We begin with an initial consultation to understand our client’s goals and vision. Throughout the project, we maintain regular communication and seek feedback to ensure alignment with their expectations. Additionally, we provide access to collaborative tools and resources, empowering clients to actively participate in the creative journey and contribute to the success of their marketing initiatives.

Absolutely! That’s a huge part of why this agency was created! MASH Creative Co. specializes in building a brand’s online reputation and visibility through comprehensive digital marketing strategies. We employ various tactics such as search engine optimization (SEO), content marketing, social media management, online advertising, and reputation management to enhance your brand’s presence across digital platforms. By leveraging these strategies, we help increase brand awareness, attract targeted traffic, engage with your audience, and establish a positive online reputation for your business. Whether you’re looking to improve your search engine rankings, enhance your social media presence, or manage your online reputation, MASH Creative Co. has the expertise to develop tailored solutions that elevate your brand’s visibility and credibility in the digital space.

This varies depending on the nature of the project. For Search Engine Optimization (SEO), it typically takes around six months to observe significant improvements in search engine rankings and organic traffic. However, for projects involving ads, website development, and brand work, results can often be seen immediately. We tailor our approach to each project’s specific goals and requirements, ensuring that clients experience the benefits of our strategies as efficiently as possible.

MASH Creative Co. tailors marketing strategies by conducting needs assessments to understand goals, audience, and budget constraints. We offer scalable solutions, customized packages, flexible pricing structures, and continuous optimization to ensure maximum ROI within budget.

Of course! We would be happy to share specific examples that align with your interests and objectives to demonstrate our capabilities and track record of delivering impactful results for our clients.Our portfolio showcases a diverse range of projects across various industries, highlighting our expertise in branding, web design, digital marketing, content creation, and more. Check out our blog for several great examples!

We do!! Experienced professionals on our team oversee all aspects of social media strategy, including creating content, engaging with the community, collaborating with influencers, running paid advertising campaigns, analyzing performance, and generating reports. Our team’s expertise helps clients establish a solid social media presence, increase brand visibility, drive engagement, and efficiently achieve their business goals.

MASH Creative Co. aligns marketing strategies with the client’s brand voice and identity through collaborative brand discovery sessions, strict adherence to brand guidelines, and tailored communication to resonate with the target audience. Throughout implementation, we consistently monitor alignment to ensure consistency and effectiveness.

MASH Creative Co. accepts payment by check, all major credit cards, or bank transfer.

We ask for 50% down at the start of the project.

Typically we include two revisions in our packages. Our clients that work with us at an hourly rate have access to as many revisions as they desire.

Yes, MASH Creative Co. is equipped to handle large-scale projects. With our experienced team, robust infrastructure, and strategic approach, we have the capacity and capability to manage complex projects of varying scopes and sizes. Whether it’s developing comprehensive branding strategies, designing intricate websites, executing multi-channel marketing campaigns, or coordinating extensive projects involving multiple stakeholders, we have the expertise and resources to deliver high-quality results efficiently and effectively. Our commitment to excellence, attention to detail, and dedication to client satisfaction ensure that large-scale projects are completed successfully, on time, and within budget.

Yes, MASH Creative Co. offers printing services! We can manage the printing process for various materials, including business cards, brochures, flyers, posters, banners, packaging, and more. Our team ensures high-quality printing results by collaborating with trusted printing partners and overseeing the production process from start to finish. Whether you need promotional materials for an event, branded merchandise, or marketing collateral for your business, we can handle the printing logistics to bring your vision to life effectively and professionally.

We utilize a range of industry-leading tools, including Adobe Creative Suite and Figma for design and UI/UX projects. For website development, we specialize in building WordPress sites hosted on WP Engine and offer Shopify solutions for e-commerce needs. Additionally, we integrate HubSpot for CRM and marketing automation, ensuring that your website and marketing efforts are seamlessly connected for optimal performance.